Your journey begins with Upgrade Education
At Upgrade Education, we ensure that each student has a smooth transition into their educational journey with us. From onboarding to accessing our e-learning platform, Agora, to becoming part of our vibrant Discord community, every step is designed with your success in mind. Here’s what to expect as you begin your journey with Upgrade Education.
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Onboarding Process
Get Started with Confidence
Within 24 hours of starting your learning journey with us, you’ll receive a call from our educational consultant to guide you through the next steps. You’ll also get an email outlining everything you need to know, including details about your onboarding course, personality assessment, and the learning modules that await.
What you’ll do
You’ll complete a personality and preference test to help us tailor your experience, and receive a research task to start exploring your interests.
Why it matters
This helps us understand your learning style, goals, and ensures we can pair you with the right mentor for a personalized educational journey.
Meet Your Mentor
Personalized Mentorship for Your Growth
Next, we’ll match you with a mentor based on your goals and learning style. Your mentor is handpicked to guide you through your educational and career path, ensuring you have the support and insight needed to succeed.
Talk to a mentor
What you’ll do
Your mentor will reach out to schedule your first session. This relationship will be your cornerstone for guidance, helping you navigate your studies and future career steps.
Why it matters
Your mentor is not just an advisor but a role model who has successfully walked the path you aspire to take.
Access Agora - Your Learning Hub
Where Learning Meets Convenience
Agora is Upgrade Education’s exclusive e-learning platform, where you can access all your courses, educational resources, and connect with your mentor. It’s designed to fit your schedule, providing flexibility and convenience so you can learn at your own pace.
How to get started
Activate your Agora account through the email we send you. If you need help, we provide troubleshooting support to ensure you can access everything smoothly.
What you’ll find
All your courses, assignments, and mentor sessions are available through Agora, making it the central hub for your educational journey.
Why it matters
Agora ensures that learning happens seamlessly, with all the resources and tools you need in one place.
Join the Discord Community
Connect, Collaborate, and Grow Together
Becoming a part of Upgrade Education means more than just studying—it’s about joining a community of like-minded students and professionals. Our Discord server is the place to ask questions, share experiences, and stay updated on the latest opportunities and events.
How to join
Use the invite link provided during onboarding to join our Discord community. Here, you’ll find channels dedicated to resources, announcements, and peer support.
What you’ll gain
Direct communication with peers, mentors, and Upgrade Education staff, as well as access to exclusive webinars, events, and career opportunities.
Why it matters
Staying connected helps you stay motivated, access valuable insights, and feel a part of a supportive learning environment.
Support Every Step of the Way
We’re Here for You
At Upgrade Education, we believe in providing continuous support throughout your journey. Whether you need help accessing Agora, scheduling sessions with your mentor, or have general questions, our education team is here to assist you.
How to reach us
Contact us via email or phone, or schedule a meeting with your customer support representative through our calendar tool.
Why it matters
We understand that the path to success requires constant support, and we’re here to ensure your experience is as smooth as possible.
Exclusive Webinars and Community Engagement
Stay Informed and Connected
Each month, we host webinars for students and parents, covering essential topics related to university applications, internships, jobs, and career planning. You’ll also be invited to community meetings where students share experiences and stay up-to-date on the latest educational trends.
Why it matters
These sessions keep you informed, motivated, and give you additional opportunities to learn from experts and peers alike.
Moving Forward - Continuous Progress
Focus on Your Future
As you progress with your Upgrade Education program, we’re here to ensure that each step of your educational journey leads to real-world outcomes. From university applications to securing internships or job placements, we guide you through every phase with personalized mentorship and support.
What’s next
As you work through your personalized plan, we’ll assist with applications, interviews, and internship and job preparation to ensure you’re ready for the next big step.
Why it matters
Your success is our success, and we’re with you from day one until you reach your career goals.
Start Your Journey Today with Upgrade Education
Join our network of 500+ active students
Your success begins with the right support, resources, and community. At Upgrade Education, we are committed to helping you achieve your goals, every step of the way. Get started with us today and take the first step towards a successful career.
Talk to a mentor